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Development and Validation of an Adaptive Stakeholders’ Interface Management System for University Infrastructure Projects
2026, Volume 16, Issue 1
Author
Federal University of Technology Owerri, Imo, Nigeria
Godwin Emeka Nworuh
Federal University of Technology Owerri, Imo, Nigeria
Bladwin C. Asiegbu
Federal University of Technology Owerri, Imo, Nigeria
Ibeawuchi I, Echeme
Federal University of Technology Owerri, Imo, Nigeria
Abstract
This paper introduces the Adaptive Stakeholders’ Interface Management System (ASIMS) for university infrastructure projects, employing a system-of-systems approach. A mixed-methods design – involving surveys, flowcharting, key informant discussions, descriptive and inferential analyses – was adopted. ASIMS targeted 412 project management professionals with ≥ 10 years’ experience across 12 universities. These experts provided perspectives that informed ASIMS development. The system was then deployed in two ongoing projects at the Federal University of Technology Owerri (a hold-out sample) and validated through performance feedback from 10 experts. Findings reveal that ASIMS significantly improves project communication by increasing openness (19.1%), honesty (9.3%), inclusivity (5.3%), and transparency (3.5%). It also leads to reductions in: conflicts (17.2%), uncertainties (13.5%), cost overruns (11.2%), time overruns (10.6%), and quality compromises (7.8%). In conclusion, ASIMS promotes communication, inclusivity, collaboration, and conflict resolution. Adoption of Agile principles that emphasize continuous multi-level stakeholder engagement, communication, and accountability is recommended to optimise interface management.
Ebiringa, O. T., Nworuh, G. E., Asiegbu, B. C., & Echeme, I. I. (2026). Development and Validation of an Adaptive Stakeholders’ Interface Management System for University Infrastructure Projects. European Project Management Journal, 16(1), 21-35. DOI: 10.56889/emiy6400
